| #Q001 | monitoring | health | guidance | Assess Contaminant Exceedances | drinking water | It is important to assess whether these contaminants will be present at concentrations that exceed those considered safe for human consumption. | When evaluating corrosion in distribution systems | high |
| #Q002 | prohibition | health | recommended | Discoloured Water Assessment | drinking water | Discoloured water should not be considered safe to consume or treated as only an aesthetic issue. | During discoloured water (red water) events | high |
| #Q003 | monitoring | health | recommended | Discoloured Water Sampling and Maintenance | drinking water | Instead, the occurrence of discoloured water should trigger sampling for metals and potentially additional distribution system maintenance (Friedman et al., 2016). | Occurrence of discoloured water | high |
| #Q004 | administrative | health | mandatory | Potable Water Components Compliance | drinking water | Under the NPC, components (i.e., fittings) used for potable water applications must comply with the relevant standards for plumbing fittings (NRCC, 2015). | When selecting components for potable water applications | high |
| #Q005 | administrative | health | mandatory | Plastic Pipe Compliance | drinking water | Under the NPC, all plastic pipes must comply with the CSA B137 series of standards for plastic pipe, which require that pipes and the associated fittings comply with the NSF/ANSI/CAN Standard 61 (NSF International, 2020a) requirements for leaching of contaminants. | When using plastic pipes in distribution or premise plumbing | high |
| #Q006 | monitoring | operational | recommended | Monitoring During Treatment Process Changes | drinking water | Changes made to the treatment process, particularly those that affect water quality parameters such as pH, alkalinity and oxidation-reduction potential (ORP); blending; and change of water supply should be accompanied by close monitoring in the distributed water (Schock, 2005). | When treatment processes are changed | high |
| #Q007 | prohibition | operational | recommended | Prohibition of Corrosion Indices for Control Assessment | drinking water | Corrosion indices should not be used to assess the effectiveness of corrosion control programs, as they provide only an indication of the tendency of calcium carbonate to dissolve or precipitate. | When assessing effectiveness of corrosion control | high |
| #Q008 | monitoring | unknown | mandatory | Appropriateness of Materials in Simulators | drinking water | The use of new plumbing material in simulators (e.g., pipe rigs) must be deemed to be appropriate for the corrosion of concern. | When using simulators or pipe rigs to evaluate corrosion | high |
| #Q009 | monitoring | operational | mandatory | Duration of Coupon Insert Tests | drinking water | The duration of the test must allow for the development of corrosion scales, which may vary from 3 to 24 months, depending on the type of metal examined (Reiber et al., 1996). | When conducting coupon insertion testing | high |
| #Q010 | monitoring | operational | mandatory | Conditioning Period for Pipe Rig Systems | drinking water | The conditioning period must allow for the development of corrosion scales, which may vary from 3 to 24 months, depending on the type of metal examined. | When using pipe rig systems | high |
| #Q011 | operational | treatment | recommended | Caution for Treatment Adjustments | drinking water | Adjustments of the pH or alkalinity or the use of corrosion inhibitors to control lead, copper or iron levels in drinking water should be done with caution. | When adjusting pH, alkalinity, or using corrosion inhibitors | high |
| #Q012 | operational | treatment | recommended | Corrosion Control Pilot Studies | drinking water | Pilot studies should be conducted to determine the effectiveness of the corrosion control method chosen for the particular conditions prevailing in the distribution system. | Prior to implementing a new corrosion control method | high |
| #Q013 | monitoring | operational | recommended | Rigorous Full-Scale Monitoring for Corrosion Programs | drinking water | Thus, rigorous full-scale monitoring should also be conducted before, during and following the initiation or optimization of a system’s corrosion control program. | During initiation or optimization of a system’s corrosion control program | high |
| #Q014 | administrative | health | recommended | Encouragement of Full Lead Service Line Replacement | drinking water | Generally, utilities should strongly encourage consumers to replace their portion of the lead service line when they are undertaking to replace the public portion. | When utilities are replacing the public portion of a lead service line | high |
| #Q015 | treatment | treatment | recommended | Identify Effective Treatments for LSL Replacements | drinking water | Utilities should, therefore, identify the corrosion control treatment which would be effective for all lead service line configurations. | When dealing with lead service line replacements | high |
| #Q016 | operational | health | recommended | Flushing After LSL Replacement | drinking water | When undertaking lead service line replacement, appropriate flushing should be conducted after the replacement, and debris should subsequently be cleaned from the screens or aerators of outlets (Health Canada, 2019a). | After lead service line replacement | high |
| #Q017 | operational | health | recommended | Initial Mitigation Following LSL Replacement | drinking water | Extensive initial flushing by the consumer should be encouraged and other mitigation measures, such as point-of-use filtration, public education and/or weekly or biweekly sampling until lead levels stabilize, should be considered by the utility. | Following a lead service line replacement event | high |
| #Q018 | monitoring | health | recommended | Water Quality Monitoring Post-LSL Replacement | drinking water | The water quality at the consumer’s tap should be monitored closely following both full and partial lead service line replacement for several months after replacement. | For several months following full or partial lead service line replacement | high |
| #Q019 | reporting | health | recommended | Communication on Aerator Maintenance | drinking water | The importance of regularly cleaning outlet aerators should be communicated to consumers to ensure that any lead-containing particles are removed as part of ongoing maintenance (Health Canada, 2019a). | Ongoing consumer communications | high |
| #Q020 | design | operational | recommended | Dielectric Fitting Use | drinking water | When connecting two dissimilar metals, a dielectric fitting should be used to prevent galvanic corrosion (Wang et al., 2012; Clark et al., 2014; AWWA, 2017b). | When connecting two dissimilar metals in partial replacement scenarios | high |
| #Q021 | operational | operational | recommended | Copper Pitting Mitigation Tools | drinking water | Given the variety of water quality, microbiological and flow condition factors that can cause copper pitting, utilities should consider using tools such as those found in Sarver et al. (2011). | To avoid or mitigate copper pitting | high |
| #Q022 | design | health | recommended | Use of Certified Drinking Water Materials | drinking water | Health Canada recommends that, where possible, water utilities and consumers use drinking water materials that have been certified as conforming to the applicable NSF/ANSI health-based performance and lead content standards (NSF International, 2020a,b) | When selecting materials for distribution and plumbing | high |
| #Q023 | corrective_action | health | recommended | Response to Discoloured Water Events | drinking water | Therefore, discoloured water events should trigger distribution system maintenance actions, such as systematic unidirectional flushing of the distribution system, to ensure that all particles are flushed out before the water reaches the consumer (Vreeburg, 2010; Friedman et al., 2016). | Discoloured water episodes | high |
| #Q024 | operational | operational | recommended | Disturbance Minimization Strategy | drinking water | Strategies to minimize physical and hydraulic disturbances should also be developed. | General distribution system maintenance | high |
| #Q025 | treatment | treatment | recommended | Orthophosphate Application Locations | drinking water | For systems using orthophosphate for corrosion control, the inhibitor should be applied at all entry points and a consistent residual concentration should be maintained throughout the distribution system to promote the stability of phosphate-based scales (Friedman et al., 2010). | For systems using orthophosphate for corrosion control | high |
| #Q026 | treatment | operational | mandatory | pH Adjustment for Reverse Osmosis Water | drinking water | Therefore, the product water pH must be adjusted to avoid corrosion issues in the distribution system such as the leaching of lead and copper (Schock and Lytle, 2011; U.S. EPA, 2012). | When using reverse osmosis (RO) treatment processes | high |
| #Q027 | treatment | health | recommended | Use of Certified Additives and Inhibitors | drinking water | Health Canada recommends that, where possible, water utilities and consumers choose drinking water additives, such as corrosion inhibitors, that have been certified as conforming to the applicable NSF/ANSI health-based performance standard or equivalent. | When choosing drinking water additives and inhibitors | high |
| #Q028 | operational | health | recommended | Best Practices for System Flushing | drinking water | Extensive initial flushing by the consumer should be encouraged and utilities should follow best practices for flushing (AWWA, 2017b). | Following a lead service line replacement or construction disturbance | high |
| #Q029 | monitoring | health | recommended | Monitoring Before Recommending Flushing | drinking water | Therefore, utilities should conduct the appropriate monitoring to ensure that flushing is an appropriate measure before recommending it to consumers. | Before recommending flushing to consumers | high |
| #Q030 | reporting | health | recommended | Communicate Flushing Limitations | drinking water | They should also ensure appropriate flushing and communicate its practical limitations (Katner et al., 2018). | When communicating flushing measures | high |
| #Q031 | monitoring | health | recommended | Retain Aerator During Sampling | drinking water | It is important to ensure that sampling is done with the aerator or screen in place so that potential particulate lead contributions may be detected. | When collecting samples at the tap | high |
| #Q032 | operational | operational | recommended | Regular Flushing of Larger Systems | drinking water | Best practice also calls for the flushing of larger distribution systems on a regular basis, especially in dead ends, to get rid of loose corrosion by-products and any attached microorganisms. | Regular maintenance for larger distribution systems | high |
| #Q033 | administrative | health | recommended | Certification of Point-of-Use Filtration | drinking water | Health Canada does not recommend specific brands of drinking water treatment devices, but strongly recommends that consumers look for a mark or label indicating that the device or component has been certified by an accredited certification body as meeting the appropriate NSF/ANSI drinking water treatment standards. | When consumers seek point-of-use or drinking water treatment devices | high |
| #Q034 | monitoring | health | mandatory | Monitor Pipe Coatings Use | drinking water | The use of coatings must be carefully monitored, because they can be the source of several water quality problems (Schock and Lytle, 2011). | When utilizing pipe linings or coatings | high |
| #Q035 | design | health | recommended | Compliance Standard for Coatings | drinking water | Coatings should meet the requirements of ANSI/NSF/CAN Standard 61 and the relevant AWWA standards. | When utilizing pipe linings or coatings | high |
| #Q036 | operational | health | recommended | Rehabilitation Alternative Caution | drinking water | Caution should be exercised when considering this rehabilitation option as any failure may unknowingly put the consumer at risk of lead exposure. | When considering in-situ lining or epoxy coatings | high |
| #Q037 | monitoring | unknown | mandatory | Controls in Monitoring Programs | drinking water | Monitoring programs must, therefore, include controls for the causes of variability in order to obtain results that are representative and reproducible (Schock, 1990a; AwwaRF, 2004; European Commission, 1999). | In residential monitoring programs | high |
| #Q038 | monitoring | unknown | recommended | Tap Selection and Flow Rate for Residential Sampling | drinking water | For residential monitoring programs, sampling considerations should include ensuring that sampling is done at the kitchen tap, with the aerator or screen on and at flow rates typically used (approximately 4 to 5 L/min) by consumers (van den Hoven and Slaats, 2006). | For residential monitoring programs | high |
| #Q039 | corrective_action | health | recommended | Domestic Sampling Failure Investigation | drinking water | When the failure is in a sample from a tap in domestic premises or other premises which are not a public building, no further samples are required but a comprehensive investigation should be undertaken to establish if lead is present in the pipe work belonging to the homeowner. | When a failure occurs in a domestic/non-public premise | high |
| #Q040 | monitoring | unknown | recommended | Seasonal Sampling Consideration | drinking water | Sampling programs should be conducted throughout the year to take into account seasonal effects on lead variability. | General sampling program requirements | high |
| #Q041 | monitoring | unknown | recommended | Cold Water Tap Sampling Requirement | drinking water | Sampling should be conducted at the cold water tap in the kitchen or other appropriate location where water is used for drinking or food preparation. | Locating proper sampling tap | high |
| #Q042 | monitoring | unknown | recommended | Sampling Bottle and Aerator Protocol | drinking water | Regardless of the protocol used, all samples should be collected in wide-mouth sample bottles and without removing the aerator. | During sample collection | high |
| #Q043 | monitoring | unknown | recommended | Tier 1 RDT Sampling Method | drinking water | Samples should be collected directly from the consumer’s tap without prior flushing; no stagnation period is prescribed to better reflect consumer use (without removing the aerator or screen). | For Tier 1 RDT sampling | high |
| #Q044 | corrective_action | health | recommended | Action Following Tier 1 Exceedance | drinking water | When more than 10% of the sites (defined as the 90th percentile) have a lead concentration greater than 0.005 mg/L (MAC/goal), it is recommended that utilities take corrective measures, including conducting additional sampling following the Tier 2 sampling protocol. | When greater than 10% of sites exceed 0.005 mg/L lead | high |
| #Q045 | monitoring | unknown | recommended | Tier 1 30 MS Flow Rate Application | drinking water | In consideration of this, 30 MS sampling should be conducted at medium to high flow rates (> 5 L/min) to capture particulate lead release for the sampling protocol. | For Tier 1 30 MS sampling | high |
| #Q046 | reporting | health | recommended | Reporting Exceedance Avoidance Information | drinking water | If fewer than 10% of sites (defined as the 90th percentile) have lead concentrations above 0.005 mg/L, utilities should provide customers in residences with information on methods to reduce their exposure to lead. | When fewer than 10% of sites exceed 0.005 mg/L | high |
| #Q047 | monitoring | unknown | recommended | Follow-Up Sampling of Consumer Measures | drinking water | It is also recommended that utilities conduct follow-up sampling for these sites to assess the effectiveness of the corrective measures undertaken by the consumer. | Following consumer corrective measures for lead exposure | high |
| #Q048 | monitoring | unknown | mandatory | Tier 2 Sampling Obligation | drinking water | Tier 2 sampling is required only when the first-tier sampling identified more than 10% of sites (defined as the 90th percentile) with lead concentrations above 0.005 mg/L (SG). | When >10% of sites in Tier 1 have lead > 0.005 mg/L | high |
| #Q049 | monitoring | unknown | recommended | Tier 2 Minimum Sampling Sites for Small Systems | drinking water | For smaller systems (i.e., serving 500 or fewer people), a minimum of 2 sites should be sampled to provide sufficient lead profile data for the system. | For systems serving 500 or fewer people under Tier 2 | high |
| #Q050 | monitoring | unknown | recommended | Characterization of High-Risk Sites | drinking water | Since the volume of sample needed to obtain water that has been stagnant in the lead service line will depend on the plumbing configuration at each site, utilities should conduct a broad characterization of the types of high-risk sites to estimate if collection of 4 1-L samples will be sufficient. | Before conducting profiling sampling | high |
| #Q051 | monitoring | unknown | recommended | Retain Aerator for Non-Residential Tier 1 | drinking water | To ensure that representative samples are collected, the aerator or screen on the outlet should not be removed prior to sampling. | Non-residential sampling protocol | high |
| #Q052 | corrective_action | health | recommended | Non-Residential Exceedance Corrective Actions | drinking water | If the lead concentration exceeds 0.005 mg/L (MAC) at any of the monitoring locations, corrective measures should be taken. | If lead exceeds 0.005 mg/L in non-residential buildings | high |
| #Q053 | monitoring | unknown | recommended | Non-Residential Stagnation Period | drinking water | Therefore, first-flush samples should be collected following a minimum period of stagnation of 8 h, but not greater than 24 h, so that they are representative of the longer periods in which outlets are not used for drinking during most days of the week in a non-residential building. | For non-residential building sampling | high |
| #Q054 | corrective_action | health | recommended | Non-Residential Interim Protective Measures | drinking water | When the SG of 0.005 mg/L is exceeded, interim corrective measures should be taken to protect the health of sensitive populations in situations with exposure patterns, such as those found in non-residential buildings. | When SG of 0.005 mg/L is exceeded in non-residential buildings | high |
| #Q055 | reporting | health | recommended | Notification of Building Occupants | drinking water | Occupants of the building and other interested parties such as parents should be informed of the results of any sampling conducted in the building. | Following sampling in non-residential buildings | high |
| #Q056 | monitoring | health | mandatory | Resampling of Exceeding Outlets | drinking water | Water fountains and cold water outlets exceeding the Tier 1 system goal are resampled in the same year and in the same season. | For outlets exceeding Tier 1 goal | high |
| #Q057 | corrective_action | health | recommended | Tier 2 Exceedance Actions | drinking water | When the Tier 2 lead concentrations exceeds 0.005 mg/L, immediate corrective measures should be taken, the lead sources should be determined and remediation measures should be implemented. | When Tier 2 samples exceed 0.005 mg/L | high |
| #Q058 | corrective_action | unknown | recommended | Interpretation of Results Against Plumbing Profile | drinking water | The results of Tier 1 and Tier 2 sampling should be interpreted in the context of the plumbing profile so that an assessment of the lead contributions can be made and the appropriate interim and long-term corrective measures can be taken. | When interpreting Tier 1 and Tier 2 non-residential results | high |
| #Q059 | monitoring | unknown | recommended | Entry Point Sampling in Non-Residential Buildings | drinking water | It is recommended that at each monitoring event, samples be taken from an outlet close to the point where the water enters the non-residential building. | At each monitoring event for non-residential building | high |
| #Q060 | monitoring | unknown | recommended | Flushing Prior to Entry Point Sample | drinking water | Ideally, samples should be collected after an appropriate period of flushing so that they are representative of water from the service line and from the water main. | When collecting entry point samples for a building | high |
| #Q061 | administrative | reporting | recommended | Development of Non-Residential Sampling Plan | drinking water | The number of monitoring sites that should be sampled in a non-residential building should be based on the development of a sampling plan. | Before conducting non-residential monitoring | high |
| #Q062 | monitoring | unknown | recommended | Creation of Building Plumbing Profile | drinking water | A plumbing profile of the building should be completed to assess the potential for lead contamination at each drinking water fountain or cold drinking water or cooking outlet. | As part of non-residential sampling plan | high |
| #Q063 | monitoring | health | recommended | Prioritization of Fountains and Outlets | drinking water | The sampling plan should prioritize drinking water fountains and cold water outlets used for drinking or cooking based on information obtained in the plumbing profile, including, but not limited to, areas containing lead pipe, solder or brass fittings and fixtures, areas of stagnation and areas that provide water to consumers, including infants, children and pregnant people. | When finalizing building sampling plans | high |
| #Q064 | monitoring | health | mandatory | Extensive Outlet Sampling Duty | drinking water | Authorities that are responsible for maintaining water quality within non-residential buildings will need to do more extensive sampling at individual outlets based on the sampling plan developed for the building. | For authorities responsible for maintaining water quality in non-residential buildings | high |
| #Q065 | monitoring | unknown | recommended | Aerator Handling and Flow Rate for Kitchen Taps | drinking water | When sampling at kitchen taps in non-residential buildings, the aerators and screens should be left in place, and typical flow rates should be used (approximately 4 to 5 L/min). | Sampling at kitchen taps in non-residential buildings | high |
| #Q066 | monitoring | unknown | recommended | Flow Rate for Water Fountains | drinking water | However, for other types of outlets, such as water fountains, lower flow rates are typical and should be used when sampling. | Sampling at water fountains | high |
| #Q067 | monitoring | unknown | recommended | Flushing After Valve Operation | drinking water | After opening a shut-off valve, outlets should be completely flushed and then allowed to stagnate for the appropriate period of time. | If a shut-off valve is opened prior to sampling | high |
| #Q068 | monitoring | health | recommended | Exposure Assessment Variations | drinking water | Sampling methods used to assess exposure should ideally take these variations into account. | When developing exposure sampling methods | high |